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Our Guarantee: If, after preparing and electronically filing your tax return, the IRS and/or State rejects the e-filed return for any reason you will not be charged the $25.95 for federal e-filing and/or the $12.95 for state e-filing. You can still make changes to the tax return and try to e-file again. To view common IRS rejection codes so that you can make corrections and re-transmit your tax return click here. If your tax return is still not accepted by the IRS you can always print your tax return and mail it in for $25.95. Or mail in the state return for $12.95. To find out where you should mail the printed return click here.

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Many Happy Returns!

Problems logging in? Please read below.

Updating Your Browser, System Administrators, and Secure Server Certificate Errors.

Updating Your Browser:
Caution: WebTV may not work in this e-file system. Try it and see.
If you are experiencing trouble with your browser you should update it. Click the link below to update your browser. It's free.

System Administrators:

In order to prevent employees from shopping at work on company time, some network system administrators block employee access to secure servers. Because our system receives and transmits confidential tax data we use a secure server. Thus, the data you send us and the data we send you is encrypted. If you cannot access our secure server from work your system administrator probably has access blocked. If you are doing your tax return during your lunch break or before or after hours you may want to discretely ask your system administrator if you are blocked, although sometimes they won't tell you. If you are blocked try doing your tax return from home. If you do not think this is the problem read below or send an e-mail to webmaster@wwwebtax.com .

Secure Server Certificate Errors:

If you are using Netscape 3.x, you may see error messages regarding your secure server certificate if you try to login to the system unless you have updated your Thawte certificate.
Certificates are necessary at both ends of the secure server (SSL) connection, one with your browser and one on our web site. They enable the transmission and reception of secure encrypted information between the browser on your end and the server on our end.
Thawte is the second largest certificate authority after Verisign. They issue certificates for sites and for browsers. The browser certificates come free with your browser but expire after a time. Thawte's certificate for Netscape 3.x expired in July, 1998. You will also find if you are using Netscape 3.x that your Verisign certificate will produce similar results at some point. Thankfully, the certificate authorities, the largest of which are Verisign and Thawte, are issuing certificates that will last much longer in the future.
29% of the secure servers on the internet use Thawte certificates. You will probably want to either update your certificate or update your browser some time soon. Why not now?
Update your browser certificate here, free of charge with an automated process.
If you have trouble with that process, then visit the Thawte Site for instructions.
Alternatively, you can update to one the latest versions of the Nets top browsers. They have certificates which will last for years to come. To update your browser to the latest version click on the button above.

Customer Support

Still have IRS or tax questions?
To view the alphabetical Master Index of all tax and IRS topics click here.

Ask Julian Block your IRS and tax questions!

If you can't find the answer to your IRS or tax question in our web you can call former IRS Special Agent and one of the country's foremost tax attorneys, nationally syndicated columnist ("The Tax Adviser") Julian Block. Julian is also the tax Editor of Mutual Funds Magazine, America's premier investment magazine.

To call Julian for a tax consultation click here.

Prepare your IRS tax return and State tax return online - If you'd like to e-file and/or print your IRS tax return or State tax return online click here.